Last updated: 7 October 2026

1. Customer rights

Customer rights relating to goods and services are protected under Australian law, including the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL).

Consumer guarantees, remedies and protections will be recognised and administered in accordance with the ACL and other Australian legislation. Nothing in this policy is intended to exclude, restrict or limit any rights or remedies that cannot lawfully be excluded, restricted or limited.

2. Shipping, returns & warranty

Shipping, returns, exchanges and warranty matters are managed in accordance with the relevant product, manufacturer or supplier policy and warranty terms.

Where a return, replacement, repair, refund or other remedy is required, the matter will be coordinated in accordance with the relevant manufacturer or supplier’s procedures and Australian law.

Shipping, return and warranty timeframes may vary depending on the product and the relevant manufacturer or supplier.

Where mandatory rights under Australian law apply, those rights prevail over any inconsistent policy, term or timeframe.

Products may be supplied, returned or assessed through the relevant manufacturer or supplier, as required.

3. Contact us

If you have any questions about shipping, returns or warranty, please contact:

Integrated Property Solutions Pty Ltd
ABN: 57 607 432 829
Email: [to be confirmed]
Phone: 1300 658 881
Address: [to be confirmed], Victoria, Australia