Last updated: 7 October 2026

At Integrated Property Solutions Pty Ltd, we respect your privacy and take reasonable steps to keep your personal information safe.

This Privacy Policy explains what information we collect, why we collect it, how we use it and when it may be shared.

Our privacy practices are aligned with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What information do we collect?

We only collect information reasonably necessary to provide our services and operate our business. This may include:

Contact information

• Name;
• Email address;
• Telephone or mobile number.

Project details

• Information you provide about your home, building or design project;
• Information required for contracts, quotations and project administration; and
• Payment information where required to process a transaction.

Anonymity and pseudonyms

Where practical, you may make a general enquiry without identifying yourself or by using a pseudonym.

Identification may be required where it is necessary to provide our services, enter into a contract, process a payment, or where required or authorised by law.

How do we use your information?

We use your information only for purposes reasonably connected with our business, including:

• Responding to enquiries;
• Providing architectural, home-design and related services;
• Preparing quotations and contracts;
• Managing and communicating about projects;
• Providing information about building products and services;
• Coordinating consultants, contractors, suppliers and trades;
• Processing payments;
• Maintaining business and project records;
• Meeting legal and regulatory obligations; and
• Sending relevant marketing where permitted by law.

Who may we share information with?

Where reasonably necessary for your enquiry or project, and where permitted by law, we may share relevant information with:

• Architects and designers;
• Engineers and other consultants;
• Building surveyors and planning professionals;
• Builders, contractors and trades;
• Manufacturers, suppliers and building-product representatives;
• Project managers and other professionals involved in your project;
• Legal, accounting, insurance and other professional advisers;
• Payment providers and technology service providers; and
• Government or regulatory authorities where required or authorised by law.

We only share information that is reasonably necessary for the relevant purpose. We do not misuse your personal information.

Payments

Payments may be processed securely through third-party payment providers such as Stripe.

Payment providers may collect and process payment information in accordance with their own privacy policies.

Keeping your information secure

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.

We retain information only for as long as reasonably necessary for our business, contractual and legal obligations.

Your information and your rights

You may contact us to:

• Request access to personal information we hold about you;
• Ask us to correct information that is inaccurate or out of date; or
• Make a privacy complaint.

We will handle requests and complaints in accordance with applicable privacy laws.

Overseas service providers

Some technology, payment, hosting or software providers we use may store or process information outside Australia. Where applicable, we take the steps required by Australian privacy law when information is disclosed overseas.

Contact us

For privacy questions, requests or complaints, please contact:

Integrated Property Solutions Pty Ltd
ABN: 57 607 432 829
Email: [to be confirmed]
Phone: 1300 658 881
Address: [to be confirmed], Victoria, Australia